Strategic Plan

7 Elements of a Strategic Plan

Article by Dan McCarthy | Featured on management.about.com A strategic plan is a document that establishes the direction of a company or work unit. It can be a single page or fill up a binder, depending on the size and complexity of the…
Citibank

Citibank will Pay $700 million for Illegal Credit Card Practices

Article by Vicki Needham | Featured on thehill.com | Image Credit: TungCheung / Shutterstock.com Citibank will pay $700 million to 8.8 million consumers for illegal credit card practices as part of a settlement with a federal government watchdog. The…
Technology Replacing Workers

The End of Work as We Know It

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PARIS – In 1983, the American economist and Nobel laureate Wassily Leontief made what was then a startling prediction. Machines, he said, are likely to replace human labor much in the same way that the tractor replaced the horse. Today, with…
US Employment Report June

US created 223,000 jobs in June vs. 230,000 expected; unemployment rate at 5.3%

Original Article by Jeff Cox on CNBC American companies kicked off the summer with modest growth in hiring, sending nonfarm payrolls up 223,000 in June, according to Labor Department numbers released Thursday. In addition to the…
4 Smart Things That Would Have Changed My Small Business Life

Dear Younger Me: 4 Smart Things That Would Have Changed My Small Business Life

Running a business was exciting at first. I felt the freedom of controlling my own destiny while working with my closest friends, daydreaming about the next big breakthrough and planning for the day that financial freedom would finally arrive. Unfortunately,…
Gravity Payments - Isler NW

This Entrepreneur Just Announced $70,000 Minimum Salaries for His Entire 120-Person Team

After receiving our Established Entrepreneur of 2014 award, Gravity Payments founder Dan Price has just announced yet another game-changing proposition. Over the next three years, the 30-year-old plans to raise the minimum salary for…
Why in the World Are Most Business Owners Happy With Their Accountants?

Why in the World Are Most Business Owners Happy With Their Accountants?

A survey this past week from Wasp Barcode--a client of mine who makes asset management systems (I am not being compensated to write this.)--caught my attention. Among other things, its biggest reveal was that 88 percent of the small business…
Apple's Health Tech Takes Early Lead Among Top Hospitals - Isler NW

Apple's Healthcare Technology Takes Early Lead Among Top Hospitals

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Apple Inc's healthcare technology is spreading quickly among major U.S. hospitals, showing early promise as a way for doctors to monitor patients remotely and lower costs. Fourteen of 23 top hospitals contacted by Reuters said they have rolled…
6 Reasons Every Company Needs a Customer Service Roadmap

6 Reasons Every Company Needs a Customer Service Roadmap

In today’s hyperconnected world, your product is only as good as the service you back it with. It’s easy for small companies to think of customer service as just a checkbox item, but to be competitive and offer a seamless experience as you…
2015 Business Resolutions - Isler NW

Here Are 5 Business Resolutions to Start Right Now

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A new year brings with it all sorts of opportunities to think about how we can improve ourselves, not just in our personal lives, but also professionally. It’s a great time to take a few moments to ponder what we did well in the previous year…