Halfway through his term Portland's mayor reflects on the city's rising skyline, an urban world, and the city's greatest challenge.
Elected amid 2012’s postrecession hangover, Mayor Charlie Hales now presides over an urban boom that powers…
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A survey this past week from Wasp Barcode--a client of mine who makes asset management systems (I am not being compensated to write this.)--caught my attention. Among other things, its biggest reveal was that 88 percent of the small business…
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LONDON – The US dollar is hitting new 12-year highs almost daily, while the euro seems to be plunging inexorably to below dollar parity. Currency movements are often described as the most unpredictable of all financial variables; but recent…
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For over a year, Bank of America seemed to make headline news every day. Unfortunately, none of those headlines were good. Now top honors goes to HSBC. This time it is Argentina claiming that the British banking giant helped clients evade taxes.
According…
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IRS Tax Tip 2015-37, March 12, 2015
Do you own or run a small business or tax-exempt group with fewer than 25 full-time employees? If you do, you should know that the Small Business Health Care Tax Credit can help you provide insurance to…
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(Bloomberg) -- Republican lawmakers are doing something surprising with President Barack Obama’s proposal to tax U.S. companies’ overseas profits. They’re calling it constructive.
Top members of the committees focused on taxes in Congress…
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Apple Inc's healthcare technology is spreading quickly among major U.S. hospitals, showing early promise as a way for doctors to monitor patients remotely and lower costs.
Fourteen of 23 top hospitals contacted by Reuters said they have rolled…
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In press release TIGTA 2015-01 J. Russell George, Treasury Inspector General for Taxpayer Administration (TIGTA) warned of the threat of phone scams where the individual claims to represent the Internal Revenue Service in order to defraud individuals.
Phone…
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The U.S. Social Security Administration has announced that new online services include the ability to quickly and easily get a replacement form SSA-1099 within minutes.
Carolyn W. Colvin, Acting Commissioner of Social Security, said on Monday…
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In today’s hyperconnected world, your product is only as good as the service you back it with. It’s easy for small companies to think of customer service as just a checkbox item, but to be competitive and offer a seamless experience as you…
https://www.islernw.com/wp-content/uploads/2015/02/customer-service-road-map.jpg321855IslerNWhttps://www.islernw.com/wp-content/uploads/2013/12/header_logo_trans.pngIslerNW2015-02-25 20:02:522017-07-03 12:45:416 Reasons Every Company Needs a Customer Service Roadmap
Portland’s Mayor Says the Future is Bright—If Anyone Can Still Afford to Live Here
Local News, Portland EconomyWhy in the World Are Most Business Owners Happy With Their Accountants?
BusinessHow Far Will the Euro Fall?
EconomicsWhen It Rains, It Pours… HSBC Drowning in Troubles
TaxesEmployers: Don’t Overlook the Small Business Health Care Tax Credit
Small Business, Tax Tips, TaxesRepublicans Usually Opposed to Obama See Promise in Tax Plan
US NewsApple’s Healthcare Technology Takes Early Lead Among Top Hospitals
Business, TechnologyTIGTA Warns of Phone Scams Related to IRS
TaxesMisplaced SSA-1099 Forms Can Be Replaced Online
Taxes6 Reasons Every Company Needs a Customer Service Roadmap
Business