6 Reasons Every Company Needs a Customer Service Roadmap

6 Reasons Every Company Needs a Customer Service Roadmap

In today’s hyperconnected world, your product is only as good as the service you back it with. It’s easy for small companies to think of customer service as just a checkbox item, but to be competitive and offer a seamless experience as you…
2015 Business Resolutions - Isler NW

Here Are 5 Business Resolutions to Start Right Now

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A new year brings with it all sorts of opportunities to think about how we can improve ourselves, not just in our personal lives, but also professionally. It’s a great time to take a few moments to ponder what we did well in the previous year…
Private Company Growth Isler NW

Private Companies Grew Sales and Profits This Year

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Over the past year, private companies grew sales 8.6 percent and are seeing their highest net profit margin in three years, at 6.6 percent, according to a new report from the financial information company Sageworks. The report found that…
Isler NW CPA Firm

Charitable Giving Rebounded This Year

The end of the year is traditionally the time when taxpayers rush to get their last-minute charitable contributions made so they can write off the deductions on their taxes before April 15. The trends this year appear to be positive for many…

The Golden Rule of Startup Capital: Don’t Waste Money

"I estimated exactly how much money I needed to succeed. The problem with this is that the "perfect" amount of money is a fallacy. Indeed, if you have a unique, revolutionary and proprietary idea, combined with the right amount of money it stands…